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AI Policy

This AI policy notice is served by Ruff Tools Limited, Crown House, 27 Old Gloucester Street, London WC1N 3AX, under the website: www.mytoolbot.ai.

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The purpose of this policy is to explain to you how we control, process, handle and protect your personal information throughout the business while using Toolbot AI.

 

If you do not agree to the following policy, you may wish to cease viewing/using this website, and/or refrain from using Toolbot AI.

Effective Date: 9-April-2025


This AI Policy outlines how Toolbot AI ("we", "our", or "us") uses artificial intelligence technologies on our platform, mytoolbot.ai, to support tradespeople with business operations and administrative tasks.

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1. Purpose of AI Features

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Toolbot AI uses artificial intelligence to enhance user experience through features such as:

  • Converting voice and handwritten notes into structured data (e.g., quotes, invoices, job sheets)

  • Extracting and summarising key job information

  • Organising client and job history for improved workflow management

These features are designed to support users in managing their trade businesses more efficiently.

 

2. Data Processing & Privacy

 

We process user-submitted data (including audio, text, and images) solely for the purpose of delivering AI-powered outputs. All data is handled in accordance with our [Privacy Policy] and applicable data protection laws.

  • User content is not used to train third-party models.

  • Personally identifiable information is not shared or sold.

  • Data is encrypted in transit and at rest.

 

3. Human Oversight

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Toolbot AI outputs are intended to assist users, not replace decision-making. Users maintain full control over all generated content, including the option to review, edit, or discard suggestions before use.

 

4. Use of Anonymised Data

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We may use anonymised and aggregated data to improve the quality, accuracy, and relevance of our AI systems. Participation in beta programmes may include additional data review, subject to user consent.

 

5. Limitations and Disclaimers

 

Toolbot AI aims for accuracy but cannot guarantee that all outputs are error-free or appropriate for every business scenario. Users are responsible for reviewing AI-generated content and ensuring compliance with applicable regulations and professional standards.

 

6. Contact

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For questions or concerns about this policy or our use of AI, please contact us.​

End of AI Policy

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